- What is the Prepaid Data Add-On?
The Prepaid Data Add-On is an optional bulk add-on which gives you more savings, more benefits and more value. For more information, please refer to the terms and conditions. - How do I purchase the Prepaid Data Add-On?
You can purchase the Prepaid Data Add-On via
– MyYes app
– Yes Stores or Yes Retail Partners
– Yes Authorized Dealer
– Yes Express Payment Channel. - Can I use my Yes Credit to purchase the Prepaid Data Add-On?
Yes you can, please note that this will NOT extend your account validity period. - Can I use my Yes Credit combined with my credit card to purchase Prepaid Data Add-On?
No, you can’t. You will need to have sufficient YES Credit to complete the purchase or use a credit card to pay in full to purchase a Prepaid Data Add-On. - How much are the Prepaid Data Add-On, and how much data will I be getting?
For more information on the offerings of Prepaid Data Add-On, please refer to Prepaid Data Add-On Terms and Conditions. - If I am under First To 5G (FT5G) plans subscriber how much are the Prepaid Data Add-On and data will I be getting?
For more information on Prepaid Data Add-On, please refer to Prepaid Data Add-On Terms and Conditions. - How many Prepaid Data Add-Ons am I allowed to purchase at any one time?
You are allowed to purchase multiple Prepaid Data Add-Ons under one Yes number at any one time. - What happens when I purchase another Prepaid Data Add-On before the expiry of my current Prepaid Data Add-On?
If you’ve purchased another Prepaid Data Add-On before the expiry of the current Prepaid Data Add-On, the Add-On which will expire first will be consumed first. - Will I be alerted when my Prepaid Data Add-On is expiring?
Yes, an SMS will be sent to your Yes number to remind you of the expiry of your Prepaid Data Add-On. - How can I check my usage and balance of my Prepaid Data Add-Ons?
You can check your usage and balance of your Prepaid Data Add-On via MyYes app.
