- What is Yes x sooka?
Yes x sooka is a limited time campaign collaboration with sooka, a Malaysian streaming service that offers a variety of free and premium content which includes live sports, TV series, movies and more. sooka can be streamed on multiple devices such as TV, laptop, tablet and smartphones. You can enjoy sooka passes from as low as RM25 per month via the MyYes app to stream your favourite live sports and shows. You may refer to Yes x sooka terms and conditions for more information. - Who is eligible to subscribe to the Yes x sooka?
Yes x sooka is open to Yes subscribers with an active account listed below;
i. Yes Power 35 Postpaid Service Plan;
ii. Yes Infinite+ Postpaid Service Plans;
iii. Yes Infinite Postpaid Service Plans;
iv. Yes 5G Wireless Broadband Service;
v. FT5G RM30 Unlimited Service Plan (Prepaid Plan); and
vi. Yes Prepaid FT5G 20 Service Plan (Prepaid Plan).
vii. YTL Staff Plans - What is the offering for Yes x sooka?
The offerings of the Yes x sooka Campaign add-ons are as below;Add-On Name Sports & Entertainment Premium Price RM25 (inclusive SST) RM40 (inclusive SST) Validity 30 days from the redemption date 30 days the redemption date Supported Device For smartphone use
(up to 2 mobile devices)For Smartphone + TV use
(up to 3 mobile devices or
2 mobile device + 1 TV)Benefits Resolution 720p HDLimited Ads Resolution 1080p Full HDWithout Ads Remarks Each voucher code is to be redeemed within 30 days from the purchase date - What is the duration of the Yes x sooka?
The campaign will be from 2nd August 2024 until 2nd February 2025. - Where can I apply for the Yes x sooka?
You can apply for the Yes x sooka add-ons via MyYes app. - How many Yes x sooka add-ons can I purchase?
You may purchase one (1) Yes x sooka add-on at a time for each active Yes account/Yes ID. - I have received an email notification for the purchase of the Yes x sooka campaign add-on. How shall I proceed?
You are required to use the voucher code and redeem via the sooka application and website/mobile website at www.sooka.my/redeem.Please follow the steps given for sooka voucher redemption.
Step 1:
This coupon can only be redeemed via a website/mobile website at www.sooka.my/redeem.
Login/Sign-up to proceed.
(You’ll be prompted to sign up with your email address if you are not registered).Step 2:
Enter your coupon code in the ‘Coupon Code’ column and click ‘Redeem’ & enjoy your show! - I am an existing sooka customer with an active current subscription. Can I still purchase and redeem Yes x sooka Campaign add-ons?
Yes, you can. To redeem the Yes x sooka add-on, please create a new account on sooka. - What is the validity period of the Yes x sooka?
Once you redeem the voucher, you will have thirty (30) days of validity to enjoy the services. - Can I use the Yes x sooka Campaign add-ons to stream sooka with any device?
Sooka runs best on the latest operating systems, so please keep your device updated. You may refer to sooka supported devices for more information. - I am having issues with my sooka’s plan subscription. Who should I contact for assistance or feedback?
Any, sooka related matters you may reach out to sooka support for any assistance. - I did not receive a Yes x sooka Campaign add-ons Who should I contact for assistance?
You will receive the voucher via MyYes app notification or email address. If you require further assistance, you can reach out to our YesCare at yescare@yes.my for assistance. - What if I have more questions not addressed in this FAQ?
We’re here to help! Feel free to reach out to YesCare at yescare@yes.my for any other enquiries. You can also download the MyYes app from the Google Play Store, Apple App Store or Huawei AppGallery to chat with our friendly Chatbot, Sofia, or directly submit your questions to our customer advocate by creating a ticket in your MyYes App under Quick Access by clicking YesCare tab.
