Pay via Banking Channels – JomPAY

1. What is JomPAY?
   JomPAY is a national initiative, supported by Banks, to enable online bill payments across Malaysia. Payments Network Malaysia Sdn Bhd (PayNet) operates JomPAY.
2. Is JomPAY FREE?
   Yes, JomPAY is absolutely FREE for customers who are making bill payments.
3. Where can I find JomPAY?
   JomPAY is available on all Internet & Mobile Banking service from 42 banks in Malaysia.
4. Do I have to register before making a payment with JomPAY?
   No registration is required with JomPAY. However, you must have Internet or Mobile Banking services access at one of the 42 For more information on obtaining Internet or Mobile Banking services access, please contact your preferred bank.
5. How do I pay with JomPAY?
   It’s simple. All you have to do is:
   Step 1 – Login to your Internet or Mobile Banking Service;
   Step 2 – Select JomPAY from the Pay Bills menu;
   Step 3 – Enter Biller Code (22376 for Yes), Ref-1 (Billing Account) and payment amount;
   Step 4 – Verify the information and confirming the transaction.
   Step 5 – A unique JomPAY Reference No. will be provided upon successful transaction.
6. How long does it take for my payments to go through?
   The payments made during business day, weekend or public holiday will only be reflected on the next business day.
7. What is Biller Code?
   Biller Code is a unique number to identify a JomPAY Biller. Yes’s unique Biller Code is 22376.
8. What is Ref-1? How do I to find it?
   Ref-1 is Yes Billing account number. Ref-1 is printed next to the JomPAY logo on your bill statement. Just look for the JomPAY logo on your bill statement.
9. What is Ref-2? How do I to find it?
   Ref-2 is a Contact Number. Ref-2 is printed next to the JomPAY logo on your bill statement. Just look for the JomPAY logo on your bill statement.
10. Can I use JomPAY to purchase Prepaid Reload or Data Add Ons?
    You can only pay your Postpaid bill via JomPAY.