- What is Yes 5G x Pre-order for Samsung S24 Series?
Pre-order lets you purchased the Samsung Galaxy S24, Samsung Galaxy S24+, and Samsung Galaxy S24 Ultra prior to the official launch date. Customers who pre-order will enjoy FREE upgrade from 256GB to 512GB storage (worth RM500). - How do I pre-order for the Yes 5G x Pre-order for Samsung S24 Series?
You can pre-order via Yes website at Yes 5G x Pre-order for Samsung S24 Series or via MyYes app. - What is the duration of the Yes 5G x Pre-order for Samsung S24 Series?
The pre-order will be from 18th January 2024 until 6th of February 2024. - What are Yes products and plans offerings for Yes 5G x Pre-order for Samsung S24 Series?
We are offering a Samsung Galaxy S24 from RM17/ month. Check the plan’s availability at Yes 5G x Pre-order for Samsung S24 Series. - When will I receive the phone after I have pre-order?
The phone will be delivered once we receive Samsung’s official launch date, which will be announced soon. - Can I get a refund if I change my mind?
No. There will be no refund once the pre-order is placed. - What happens if I change my delivery address?
You are advised to provide the correct contact number and delivery address during the Pre-order. If you require any assistance, you may contact yescare@yes.my. - I have not received my device. Who shall I contact?
You may check your order status at www.yes.my/trackorder, or you can send your questions to yescare@yes.my. - What if I have more questions not addressed in this FAQ?
We’re here to help! Reach out to Yes through these easy options:
i. Chat with Sofia at yes.my.
ii. Download the MyYes app from Google Play, Apple App Store, or Huawei AppGallery to chat with Sofia for instant support or submit a ticket under YesCare tab in Quick Access for detailed assistance.
iii. Email us at yescare@yes.my for further assistance. We’re here whenever you need us!
