- What is Yes 5G x Pre-order for Samsung S24 Series?
Pre-order lets you purchased the Samsung Galaxy S24, Samsung Galaxy S24+, and Samsung Galaxy S24 Ultra prior to the official launch date. Customers who pre-order will enjoy FREE upgrade from 256GB to 512GB storage (worth RM500). - How do I pre-order for the Yes 5G x Pre-order for Samsung S24 Series?
You can pre-order via Yes website at Yes 5G x Pre-order for Samsung S24 Series or via MyYes app. - What is the duration of the Yes 5G x Pre-order for Samsung S24 Series?
The pre-order will be from 18th January 2024 until 6th of February 2024. - What are Yes products and plans offerings for Yes 5G x Pre-order for Samsung S24 Series?
We are offering a Samsung Galaxy S24 from RM17/ month. Check the plan’s availability at Yes 5G x Pre-order for Samsung S24 Series. - When will I receive the phone after I have pre-order?
The phone will be delivered once we receive Samsung’s official launch date, which will be announced soon. - Can I get a refund if I change my mind?
No. There will be no refund once the pre-order is placed. - What happens if I change my delivery address?
You are advised to provide the correct contact number and delivery address during the Pre-order. If you require any assistance, you may contact yescare@yes.my. - I have not received my device. Who shall I contact?
You may check your order status at www.yes.my/trackorder, or you can send your questions to yescare@yes.my. - What if I have more questions not addressed in this FAQ?
We’re here to help! Feel free to reach out to YesCare at yescare@yes.my for any other enquiries. You can also download the MyYes app from the Google Play Store, Apple App Store or Huawei AppGallery to chat with our friendly Chatbot, Sofia, or directly submit your questions to our customer advocate.
