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Kasi Up Unlimited Data and Voice Add-on Promotion

  1. What is Kasi Up Unlimited Data and Voice?
    Kasi Up Unlimited Data and Voice is a special Hari Raya Promotion Prepaid Data Add-On package available for all Yes Prepaid Subscribers. Terms and conditions apply.
  2. Can the Kasi Up Unlimited Data and Voice be used with Huddle or Zoom device?
    You will not be able to use the Kasi Up Unlimited Data and Voice on any of the Huddle or Zoom (home wireless modem) devices. The Kasi Up Unlimited Data and Voice shall be used via smartphones only.
  3. How do I purchase the Kasi Up Unlimited Data and Voice ?
    You may purchase the Kasi Up Unlimited Data and Voice via any of the following channels:-
    (a) MyYes app;
    (b) Yes Authorised Dealer
    (c) Yes Store
  4. What are the charges and offerings under the Kasi Up Unlimited Data and Voice
    Please refer to the table below:

    Promo
    Description    		 Price 4G LTE Data
    Capacity    		 Data Add-On Validity Period On-Net Services of domestic voice calls Off-Net Services of domestic voice calls On-Net Services of domestic SMS Off-Net Services of domestic SMS Account Validity Period** Hotspot
    Kasi Up Unlimited Data and Voice RM 30 Unlimited*(up to 7Mbps speed) 30 days from the purchase date Unlimited Unlimited Unlimited RM0.09/sms 60 days from the purchase date 9GB

    * Video streaming is based on standard definition quality
    ** Applicable for purchase by any mode other than by use of the Yes Credit

  5. Why is my Kasi Up Unlimited Data and Voice speed throttled (restricted)?
    Your Kasi Up Unlimited Data and Voice or may be throttled due to your breach of the Kasi Up Unlimited Data and Voice Terms and Conditions.
  6. How do I resume with unthrottled (unrestricted) speed?
    You may purchase the “Unthrottle Me Data Add-On” via the MyYes app.
  7. What if I have more questions not addressed in this FAQ?
    We’re here to help! Reach out to Yes through these easy options:
    i. Chat with Sofia at yes.my.
    ii. Download the MyYes app from Google Play, Apple App Store, or Huawei AppGallery to chat with Sofia for instant support or submit a ticket under YesCare tab in Quick Access for detailed assistance.
    iii. Email us at yescare@yes.my for further assistance. We’re here whenever you need us!
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Tanya Sofia