- What is Choose & Activate SIM?
Choose & Activate SIM allows the customer to choose any preferred Yes plan (Prepaid or Postpaid) and activate it through MyYes App. - Is the Choose & Activate SIM free of charge?
When you get the Choose & Activate SIM, you will need to download MyYes app, register to your preferred plan and activate Choose & Activate SIM via MyYes App.
*Any chosen plan subscribed by you, will be subjected to each of the plan terms and conditions in our Yes website. - How do I register and activate Choose & Activate SIM via MyYes app?
You may follow the steps as per below;
Step 1: Download the MyYes App, open and click on “New User”.
Step 2: Click on “Activate SIM”, then “Start”.
Step 3: Scan the barcode found on the SIM card or manually input your SIM serial number.
Step 4: Select your ID, scan, and confirm ID type.
Step 5: Choose your mobile plan and select a number or “Switch to Yes” by keying in your current number.
Step 6: Follow the eKYC steps to complete activation.
Step 7: Create your password and proceed with the payment.
Step 8: You can now experience Yes 5G. Enjoy!
*This SIM card is compatible with both 5G and 4G phones. *Terms and conditions apply. - Can I get more than one (1) Choose & Activate SIM?
Yes. You may subscribe to one or more Yes Plan provided always that you do not have, more than fifteen (15) Postpaid Service Plans and/or five (5) Prepaid Plans registered with Yes at any one point in time. - What if I have more questions not addressed in this FAQ?
You can send your questions to yescare@yes.my. Alternatively you can download MyYes app from Android Play Store, Apple App Store or Huawei AppGallery to submit your questions via MyYes app and chat with our Chatbot Sofia.
