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Yes 5G x Pre-order for Nothing Phone (2a)

1 min read

  1. What is Yes 5G x Pre-order for Nothing Phone (2a)?
    Pre-order lets you purchase and secure the Nothing Phone (2a) prior to the official launch date. Customers who pre-order Nothing Phone (2a) will enjoy Pre-order gifts. The Pre-order gifts include the CMF Buds Pro, extended warranty and screen crack warranty card, Phone (2a) screen protector and Phone (2a) phone case.
  2. How do I pre-order for the Yes 5G x Pre-order for Nothing Phone (2a)?
    You can pre-order via the Yes website at Yes 5G x Pre-order for Nothing Phone (2a) or via MyYes app and receive the phone from your delivery address given, within five (5) to seven (7) working days after the Pre-order period.
  3. What is the duration of the Yes 5G x Pre-order for Nothing Phone (2a)?
    Pre-order will be from 6th March 2024 until 8th of March 2024. The open sales will be from 9th March 2024 across our Yes Stores, Yes Authorised Dealers, Yes Online Store (YOS) and MyYes. The first 80 customers who purchase Nothing Phone (2a) at Yes Experience Store, Lot 10 will receive In-Store Exclusive Nothing Merchandise which comprises Nothing phone straps, Dupont shopping bag and Nothing T-shirt Malaysia edition.
  4. What are Yes products and plans offerings for Yes 5G x Pre-order for Nothing Phone (2a)?
    We are offering a Nothing Phone (2a) with affordable Yes Infinite plans. Check the plan’s availability at Yes 5G x Yes 5G x Pre-order for Nothing Phone (2a).
  5. Can I get a refund if I change my mind?
    There will be no refund once the pre-order is placed.
  6. What happens if I change my delivery address?
    You are advised to provide the correct contact number and delivery address during the Pre-order. If you require any assistance, you may contact yescare@yes.my.
  7. I have not received my device. Who shall I contact?
    You may check your order status at yes.my/trackorder, or you can send your questions to yescare@yes.my.
  8. Where can I get more information about the smartphone, such as specifications, repairs, replacements and warranty?
    You may refer to the manufacturer’s official website or contact the manufacturer’s customer service for assistance, Nothing Phone Support Centre.
  9. What if I have more questions not addressed in this FAQ?
    We’re here to help! Feel free to reach out to YesCare at yescare@yes.my for any other enquiries. You can also download the MyYes app from the Google Play Store, Apple App Store or Huawei AppGallery to chat with our friendly Chatbot, Sofia, or directly submit your questions to our customer advocate.
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Tanya Sofia