In terms of 5G coverage areas, you can already enjoy Yes 5G connectivity in selected areas of Selangor, KL, Cyberjaya, Putrajaya, Johor and Perak. Based on Digital Nasional Berhad’s (DNB) plans, the 5G network is expanding fast and it is expected to reach 80% of Malaysia’s population by 2024. To keep up with our Yes 5G coverage area updates, head over to yes.my/coverage.​

If you are wondering whether your phone can support 5G, you can head over to yes.my/supported-devices to check on a list of all the latest 5G supported devices available in Malaysia.​

Upon assessment of your application, we regret to inform you that we are unable to proceed with your request because your application did not meet all of our requirements.
However, we hope you will consider exploring our alternative service offerings: Yes Device Plans with Upfront Payment ​

Here’s a step-by-step guide to sign up online for Yes Infinite+:
Step 1 – Click “INFINITE+” on the navigation bar of yes.my.​
Step 2 – Pick a plan, choose a FREE 5G phone and click “GET PLAN” to proceed. ​​
Step 3 – Choose your preferred FREE 5G phone colour and then click “CONTINUE”. ​​
Step 4 – Fill in personal information and click “CHECK ELIGIBILITY” to proceed. ​​
Step 5 – Scan the front and back of your MyKad/MyTentera in a well-lit room facing on a flat surface with minimum reflection. (If you’re on a desktop, scan the QR code shown with your smartphone first to begin verification process.) ​​
Step 6 – Take a video of yourself while ensuring your face is within the frame for accurate detection. (If you’re not sure how to do this correctly, try again by fulfilling the video instructions shown.) ​
​ Step 7 – Fill in delivery information and verify your personal details before clicking “CONTINUE” ​​
Step 8 – Review your order details and click “ORDER”. (If you wish to change any information given, you may click “EDIT” to do so.) ​​
Step 9 – Fill and sign contract terms and conditions before clicking “SUBMIT CONTRACT”. ​​
Step 10 – Fill in payment information and click “PAY” to purchase your order successfully. ​

For ID verification, here’s what you can do:

1. Please scan both the front and back of your ID on a flat surface.
2. Please take the picture in a room with sufficient light.
3. Please ensure the picture taken is non-reflective.

For face verification, here’s what you can do:

1. Please smile during face scanning. ​
2. Please ensure that the light is sufficient. ​
3. Please do not wear sunglasses, hats, masks, or make other objects to cover your nose, eyes, or mouth. ​
4. Please keep your eyes open during face scanning. ​
5. Please ensure your face is within the frame for accurate detection. ​

A device rental contract is part of a standard procedure for any network provider that provides a postpaid plan paired with a device. Based on the terms and conditions, the FREE 5G phone belongs to you at no extra charge at the end of your 36-month device rental contract. If you decide to terminate your Yes Infinite+ postpaid plan during the contract period, you will be however be subjected to Early Termination Charges (“ETC”).​​

You can trade in your 4G smartphone at selected Yes stores only. To do so, you must:​​​

1. Bring your old 4G smartphone to a Yes Store.​
2. Get your phone checked to assess its value​
3. Enjoy instant cash in your MyYes App wallet which you can use to Switch To 5G with a FREE 5G phone when you sign up for Yes Infinite+.​

(Alternatively, you can also transfer the cash to your bank account, buy an add-on or pay for your phone bill.)