You may activate the IDD Service by:
Walking in to any nearest Yes Stores or contact Customer Care Centre yescare@yes.my to request to enable IDD service.

B. If you are a Yes Subscriber of any other than below Postpaid or Prepaid Service Plan;
– Postpaid Kasi Up 49_24m_R
– Postpaid Kasi Up 49_R
– Postpaid Kasi Up_49
– Postpaid Kasi Up 49
– Postpaid Kasi Up 30 Phone Bundle 24m_R
– Postpaid Kasi Up 30 Phone Bundle 24m
– Postpaid Kasi Up 49_24m

You may activate the IDD Service when;
Upon successfully completing the required verification of registration process, during your Yes plan registration in any of Our Yes Stores or through the electronic Know Your Customer apps (eKYC).

C. If you are a Yes Subscriber of any of the Prepaid Service Plan;

You may activate the IDD Service when:
(i) Upon successfully completing the required verification of registration process, during your Yes plan registration in any of Our Yes Stores or through the electronic Know Your Customer apps (eKYC).
(ii) Please ensure that you have sufficient Yes Credits and/or Yes Reload in your Prepaid Service account for your use of the IDD Service.