- What is Prepaid Voice Call Minutes Add-On?
The Prepaid Voice Call Minutes Add-On enables you to enjoy additional voice call minutes at lowest rate. Terms and conditions apply. - What are the offerings under the Prepaid Voice Call Minutes Add-On?
The offerings under the Prepaid Voice Call Minutes Add On are as stated below:Prepaid Data Add-on types Price Duration (mins) Prepaid Voice Call Minutes Add-On Validity Period Account Validity Period* Prepaid Voice Pack 500mins RM 10 500 minutes of Off-net Calls 30 Days – Prepaid Voice Pack 1000mins RM 20 1000 minutes of Off-net Calls 30 Days – *Please take note that Your Account Validity Period will not be extended if You purchase any of the Prepaid Voice Call Minutes Add-on.
- How can I purchase Prepaid Voice Call Minutes Add-On?
You can purchase the Voice Call Minutes Add-On via any of the following channels:-
(a) MyYes app;
(b) YES Stores/Kiosks; and
(c) Authorised YES Retail Partner outlets - Can I check my Prepaid Voice Call Minutes balance?
You may check your Prepaid Voice Call Minutes balance through the MyYes app. - What happens to any balance Voice Call Minutes from the Prepaid Voice Call Minutes Add-On which remains unutilised at the expiry of the Prepaid Voice Call Minutes Add-On Validity Period?
Any unutilised Voice Call Minutes in the Prepaid Voice Call Minutes Add-On will be forfeited upon expiry of the Prepaid Voice Call Minutes Add-On Validity Period. - What happens when I finish the Voice Call Minutes allocation under the Prepaid Voice Call Minutes Add-On?
You will not be able to use your Voice Call Minutes service once you have fully utilised the Voice Call Minutes allocated under the Prepaid Voice Call Minutes Add-On during the Prepaid Voice Call Minutes Add-On Validity Period. Please purchase any of the Prepaid Voice Call Minutes Add-Ons to continue to enjoy the Voice Call service. - If I have purchased multiple Voice Call Minutes Add-Ons, which Voice Call quota will be consumed first?
If you have purchased multiple Voice Call Minutes add-ons, Voice Call Minutes allocated under any of the Voice Call Minutes add-ons which expires first will be deducted first.