- What is Yes 5G x Pre-order for Samsung Galaxy S25 series?
Pre-ordering lets you purchase the Samsung Galaxy S25 series before the official launch date at the best deal with Yes. - How do I Pre-order for Samsung Galaxy S25 series?
You can pre-order via Yes website at Yes 5G x Pre-order for Samsung Galaxy S25 series. - What is the duration of the Pre-order for Samsung Galaxy S25 series?
The pre-order will be from 23rd January 2025 until 13th February 2025. - What are Yes products and plans offerings for Samsung Galaxy S25 series
You can get the Samsung Galaxy S25 series with our Yes Infinite+ from RM0 per month or Infinite Cashback plans with up to RM4,270 cashback the longer you stay – no contract. - When will I receive the phone after I have Pre-order?
The phone will be delivered once we receive Samsung’s official launch date, which will be announced soon. You will receive the phone from your delivery address given within five (5) to seven (7) working days after the Pre-order period. - Can I get a refund if I change my mind?
No. There will be no refund once the pre-order is placed. - What happens if I change my delivery address?
You are advised to provide the correct contact number and delivery address during the Pre-order. If you require any assistance, you may contact yescare@yes.my. - I have not received my device. Who shall I contact?
You may check your order status at www.yes.my/trackorder, or you can send your questions to yescare@yes.my. - What if I have more questions not addressed in this FAQ?
We’re here to help! Reach out to Yes through these easy options:
i. Chat with Sofia at yes.my.
ii. Download theMyYes app from Google Play, Apple App Store, or Huawei AppGallery to chat with Sofia for instant support or submit a ticket under YesCare tab in Quick Access for detailed assistance.
iii. Email us atyescare@yes.my for further assistance. We’re here whenever you need us!
